QUESTIONS & ANSWERS

QUESTIONS & ANSWERS

QUESTIONS & ANSWERS

HOW DO I PLAY GAMES?

You can reserve seats online prior to doors opening on 10/14/22.  Instructions are here: (link coming)

When you arrive at G.A.M.E. EXPO you can head for the Gaming HQ table located in middle of the west wall (to your left if you are facing the bathrooms).   At the Gaming HQ table you will find print outs of all prescheduled games AND any new pick-up games generated during the weekend.  You can review the description of the games, check the times, etc. and then let staff know that you want to sign-up.

Do check in at the Gaming HQ table for any last-minute changes to the table assignments.  Don’t be late to your game and don’t be too early.  There might be another game at your same table that is winding down.  Just be courteous and thoughtful and we will all HAVE FUN!

All our games are FREE TO PLAY unless otherwise noted on the write-up by the Gamemaster.  There have been some tournament games (Magic the Gathering) in the past that had a entry cost, but Gaming HQ will clarify this.

Ready to play?!

WHERE IS MY BADGE?

When you arrive at G.A.M.E. EXPO the first thing you will see is our Registration and Welcome Desks.  Each individual will have to stop here and either register at the door or pick up your badge if you pre-purchased before October 7th.  Please present your proof of purchase (printed page or screen on your smartphone) we might also ask for an ID to prove who you are and we will give you YOUR badge.  Each and every INDIVIDUAL will pick up the badges THEY PURCHASED.  You cannot grab your friends badge unless you have their ticket.  Period.

 

WHAT NAME(S) WILL BE ON MY BADGE(S)?

Badges purchased online will have the First and Last name of the purchaser’s profile on them. If multiple badges were purchased then we will make our best attempt to number the badges.   Example:  Joe Smith, then Smith 1, and Smith 2 — or — Business/Org Name 1, Business/Org Name 2.

In the past we had “cosplay names” on badges, but this complicates registration and slows down our processes. If you want different names on your badges, we will do that upon request. You can make this request at the front desk, and then allow us time to get your badge made. Head on into the event, and check back later with a reasonable amount of time for our staff to get that done for you. Thanks.

WHY AM I GETTING A WRISTBAND?

We are making this last year, as easy as possible.  We have less volunteers and less staff than previous years, and making our work as efficient as possible.  When you pay at the door, $10 per person, you will get a wristband to allow you to go on in and enjoy the event right away. 

If you are attending just ONE DAY, a wristband is an easy quick solution to getting you in the door and having fun right away.

If you want a badge with your name on it, provided we have the supplies, you can request one to be made.  We will put you on the list and get badges made as time allows.  Check back later in an hour or two.  We will work on making your badge and we appreciate your patience with this process.

WHAT TIME DOES X START?

We get lots of questions about what time does the convention start, shut down, when can we get in to set-up our booth, etc.

OVERVIEW SCHEDULE
For an Overview of the general start and stop times of the convention and set-up times, look at the OVERVIEW SCHEDULE.  https://springfieldgame.com/overview/

EVENTS SCHEDULE
You’ll find PRE-SCHEDULED games, panels, performances and more on this schedule.  You can also reserve seats at games, workshops, etc. On the EVENTS SCHEDULE: https://springfieldgame.com/events/

ELECTRONIC GAMING SCHEDULE
Check out all the great tournaments planned for the Electronic Gaming Area: https://springfieldgame.com/electronic_gaming/

 

WILL THERE BE FOOD?

UPDATE 10/12/22: The Sprinfield Expo Center will have a snack bar!  It will be located in our space to the left of Gaming HQ! Not sure of their menu or prices, but you will find out when we do! Huuzaaah!!!

DO YOU TAKE CARDS OR CASH ONLY?

We will be able to process all credit and debit cards and take cash for admissions at the front door!  For individual vendors you will have to check what payment forms they accept.  To get in the door, Eclectic Endeavors will have cash registers and Square card readers.

WHERE DO I PARK?

You can find several places to park.  At the hotel lot across the street or in the parking structure east of the Expo Center.

WHILE LOADING AND UNLOADING — you can park in front of the Expo Center — but you will need to move your car IMMEDIATELY AFTER THIS.  More than 15 minutes and you could get ticketed or towed if your car is unattended more than 15 minutes.

WHERE_TO_PARK   WHERE_TO_PARK2

ROOM LAYOUT MAP

ROOM LAYOUT MAP

ROOM LAYOUT MAP

This map will be updated OFTEN until the week of G.A.M.E. EXPO. REFRESH this page if you are looking for updates. Scroll over map and MAGNIFIER view should appear to see details.

TICKETS

TICKETS

TICKET SALES

PURCHASE TICKET TO ENTER.

To enter into our amazing event, you will need to purchase a ticket.

If you pre-purchase your tickets you will have a badge to wear during the event.  If you buy at the door, you will receive a wristband.

At the BOTTOM of this page are the G.A.M.E. Policies that all attendees agree to when purchasing a ticket for entry.  Please review those, as you will be clicking an agreement statement during the purchasing process.

NOTE: You must have a pass to enter this event.  We do not have “visitor passes.”  This event represents a year of hard work from all our volunteers.  An article has been posted explaining this in more detail if you wish to read it:  https://springfieldgame.com/ticket-required-to-enter-event/

TICKET SALES WILL BEGIN APRIL 1, 2020

AGE GUIDELINES

These are Age Requirements for attending G.A.M.E. When paying for your registration, you need to be 16 years or older. If you are 15 or younger, you need to have parents permission.

13 YEARS OLD & UP • Full price listed

12 TO 8 YEARS OLD • At the door: $10 (plus $ .61 fee) with paid ADULT admission (18 & older)

7 YEARS & UNDER • FREE with paid ADULT admission (18 & older)

 

TICKET PRICES


WEEKEND PASS EARLY BIRD PRICE • $25*
($10 savings through June 1, 2020)

WEEKEND PASS • $35*
(After June 1, 2020 — full price)

FRIDAY ONLY • $20*

SATURDAY ONLY • $30*

SUNDAY ONLY • $15*

KIDS PASS • $10*
(ages 8 to 12 – must have an adult paid pass accompanying)

* plus additional fees upon checkout: 2.9% + 30¢ (example: $35 = $1.65 processing fee)


NOTE: There are no “Visitor Passes.”  To enter our event you must purchase a badge.

G.A.M.E. Policies

These are the parts of our policies concerning attendees and behavioral guidelines that all attendees agree to upon purchasing a pass into G.A.M.E.   For our full documented polices you can read those at this link.


Attendee Conduct Policy

All of the following constitute grounds for expulsion from the convention without refund:

  • Violating any federal, state, or local laws, facility rules or convention policies
  • Failure to comply with the instructions of GAME Staff or security personnel
  • Using anything in a threatening or destructive manner against person or property
  • Endangering the safety of oneself or others
  • Threatening, stealing, cheating or harassing others
  • Failure to conduct oneself in a mature manner

If you experience or witness any of the above, please seek out GAME Staff or Security to report the incident. A staff member will always be located at GAME HQ.

Age Guidelines

16 & older – On your own
13 to 15 – There must be an adult in the facility at all times
12 & under – There must be an adult within reach of child at all times

When paying for your registration, you need to be 16 years or older.  If you are 15 or younger, you need to have parents permission.

No Harassment Policy

GAME is dedicated to providing a harassment-free Event experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, religion, or affiliation. We do not tolerate harassment of convention participants in any form. Convention participants violating these rules may be sanctioned or expelled without refund at the discretion of show management.

Costumes & Weapons

Weapons and items that appear to be weapons are not allowed at GAME. Self defense, recreational and utility items such as knifes, tazers, pepper spray, BB guns, cap guns, air-soft weapons, paintball guns, water guns, martial arts weaponry, including wooden practice weapons, etc, are not welcome, even if it is lawful to own and carry them in other public places. Off duty security, law-enforcement and military personnel are not allowed to bring their weapons to GAME. Items resembling futuristic weapons, fantasy weapons and non-projectile boffer weapons may be allowed provided they are not handled in a careless, threatening or destructive manner against persons or property.

Questionable items can be brought to the Registration Desk in the convention center during operating hours to be checked for compliance with this policy. Some events may provide exceptions to this policy under strict circumstances defined by that event.

20th & 21st century uniforms may not be worn as costumes. These include any uniform that can be construed as a military uniform from any country or a uniform worn in an official capacity, such as security guard, police officer, deputy, fire marshal, paramedic, etc. Active duty military personnel are permitted to wear their government-issued uniforms.

GAME Staff or security personnel may inspect any item or costume at any time during the convention. Failure to comply with these policies and/or the instructions of GAME Staff or security personnel may result in immediate removal from the convention without refund.

Event Spaces

GAME reserves the right to clear each room after an event. Attendees will not be allowed to remain in the room for the next event.

Items cannot be stored in event spaces. If found, items may be moved or discarded.

Lost & Found

GAME HQ will serve as the center for lost and found items during the convention. Unclaimed property will be turned over to the convention center security office at the close of the convention. You can help protect your belongings by including identification tags with mobile phone numbers in wallets, purses, backpacks and other loose items. Labeling belongings helps us attempt to return recovered items to their rightful owners.

Prices and Rates

Credit/Debit card Processing fees may apply.

No checks accepted.

Refunds are based on our policy statement here.

This will be posted at the entry to the Springfield Expo Center, please be considerate of others. If you are experiencing symptoms, stay home.

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