Refund Policies

Refund Policies

As we get closer to our event, things happen and we do get request for refunds.  Just a reminder our policy for refunds is detailed below and can be found on this webpage:  https://springfieldgame.com/policies/

Eclectic Endeavors Refund Policy

We understand that things change and you may not be able to attend events for which you have purchased a ticket, booth, table or space. The following refund policy addresses your change in circumstances while imposing reasonable limits and fees to cover the administrative efforts and expenses involved on our end.

Refund Eligibility

The primary registrant may request a refund for all or a portion of the registration costs, which includes only the items paid for through the official event registration process (typically excluding hotel costs and other external services or items). Your refund request must meet the following requirements and deadlines.

Refund Requests

All requests for refunds must be made in writing by letter, or e-mail and received by Eclectic Endeavors prior to the deadline dates below. Requests by phone, text, Facebook messenger, or any other communication method will not be accepted.

Eclectic Endeavors
411 N Sherman Pkwy
Springfield, MO 65802

Email: springfieldgameexpo@gmail.com

Refund Request Deadlines

Requests must be received no later than 30 days before Pre-Registration closes (Oct 1, 2019) to be eligible for a full refund. Any requests received between the 30 days prior mark mentioned previously and the closing of Pre-Registration will be refunded at 50%. No requests received after Pre-Registration closes will be eligible for a refund or offering credit (see below).

Electronic refunds for cards used will be processed within 24 hours of email / letter received.   Refund checks for cash or other transactions will be mailed within 2-3 weeks after G.A.M.E. EXPO ends.

Refunds will be amounts minus processing fees from Stripe / Square / administrative fees for checks and mailing.

Alternative to Refund

In lieu of a refund check, unused payments may be converted to a charitable contribution. A tax-deductible receipt will be issued for the full amount paid. This request may be made in writing or email within a full week (5 working days) after G.A.M.E. closes without penalty or administrative fee deduction.

Special Circumstances

Special refunds may be granted if an attendee is unable to attend the event due to a family death, illness, or other extraordinary circumstance. Please contact Eclectic Endeavors by letter or e-mail to request special consideration.   Again, requests by phone, text, Facebook messenger, or any other communication method will not be accepted.

Email Coming Soon

Email Coming Soon

We will have an email coming out soon with a variety of updates and information about our G.A.M.E. EXPO Year 11!  As we head towards the final weeks you’ll begin seeing emails every few days with reminders and updates.

Some of this will be updates for exhibitors.  So keep an eye on your IN box.  We will also post the email on the website and Facebook to catch as many people as possible.  Stay tuned

TICKETS ON SALE until October 1st!

TICKETS ON SALE until October 1st!

The Early Bird pricing has now ended.  The Weekend Pass is at full price, same as the at-the-door pricing.  You can also buy online passes for just Friday, Saturday, Sunday and Kids.  Just head to here:  TICKETS to get yours today.

Avoid waiting in line to pay your admission and purchase today.  The “Will Call” line upon arriving is very quick!

On October 1st, we will shut down online sales to prepare badges and get everything ready for the doors opening 10 days later.

EARLY BIRD PRICE EXTENDED!

EARLY BIRD PRICE EXTENDED!

Our Early Bird pricing was automatically set to go up to full price on August 2nd.  We announced the price extended through August 4th.  Forgot about the product settings going up.  Our bad.  It has been fixed and the price now is $26.06 ($25 + $1.06 fee) through August 4th.   On August 5th the pricing will go up to the full at-the-door price of $36.35 ($35 + $1.35 fee).

Save $10 and buy now!  https://springfieldgame.com/product/early-bird-weekend-pass/

 

DESTINATION FANTASTIC!

DESTINATION FANTASTIC!

Check out this Kickstarter Project featuring our Guest of Honor Satine Phoenix!  Let’s show her our support!  There are levels from $3 to $9000!  Something for everyone!

 

EXHIBITOR SPACES ON SALE!

EXHIBITOR SPACES ON SALE!

Starting today we open our Exhibitors Space sales to the general public.  When you head to the page linked below and check out the map you will see that we’ve already sold A LOT of the spaces.  We offer pre-sales to all past exhibitors and those who sign-up on our Exhibitors Newsletter for one week before the general public.  In that time we’ve sold a bunch.

Please review the information on this page (Exhibitors Space https://springfieldgame.com/exhibitor-space/ ) before you proceed to the application at the bottom of the page.  All steps and details of the process are detailed.  Should you have any questions there is a contact form on this page to contact Chris & John.

Thank you and …. let the sale BEGIN!!!